Who We Are
The word that most aptly describes who AST® Bearings is as
a company is “value.” Simplistically, value can be defined as performance divided by price. At AST, we provide value by affecting both ends of this equation. Our cost-effective bearing products are received directly from a worldwide
network of highly
efficient, state-of the-art factories. Our performance is unmatched in
its innovative service solutions which can greatly
lower our customers’ Total Cost of Ownership (TCO).
Value Beyond the Part™
Nothing epitomizes our company’s mission better than the phrase, “Value Beyond the Part.” Beyond exceptional product quality, selection, and availability, the value-added services at AST are what really set us apart from most other bearing suppliers. Ultimately, our product and ball bearing design solutions will enhance your product performance, make your company more competitive, and make your job easier. To say it another way, AST has distanced itself from typical bearing suppliers in both the breadth of our product offerings and the depth of our value-added services.
For example, AST offers numerous value-added services such as:
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Partnering with our Customers
Organizations today face many difficult and unexpected challenges developing and bringing their products to market. AST embraces our role as a true “product development partner”, as we believe our strength lies in innovative solutions and providing our customers with lower total costs around our designated specialty… bearings.
With our vast technical resources, we often become an integrated member of our customer's design and development team. Our engineering services include custom designs, bearing analysis, load and life calculations, applications support, and in-house training seminars. Customers also benefit from our lubrication and packaging capabilities and custom tailored inventory programs. Our highly skilled and experienced technical sales staff has the tools that ensure a quick response to our customer’s needs.
Our service-oriented organization continually strives to exceed our customer’s expectations. Throughout our existence, we have developed strong relationships with our customers. These relationships are based on understanding the customer’s problems and providing innovative solutions. Since 1963, we have been making our customers more competitive. By leveraging AST’s capabilities and performance, our customers experience less rework, downtime and redesign thus realizing a lower total cost of ownership.
Customer Service
There is no replacement for courteous and efficient customer service. AST knows this, and provides experienced and well-trained personnel to assure a quick and reliable response for every customer.
From the initial greeting, through shipping and tracking orders, our customers can be sure of our attention to even the smallest details. You will get the right product to the right specs, shipped on-time, and at the agreed upon price.
Our staff is friendly, courteous, knowledgeable, and above all, responsive. Your questions and quotes will be answered promptly, your transaction will be implemented efficiently, and your product will be shipped on time.
It is the policy of AST Bearings to provide product knowledge, application and engineering expertise, quality control, consistent and courteous customer service, and cost-efficient, high-quality products.
Our customers should expect no less… AST will provide you, “value beyond the part.”
“Value Beyond the Part” is a trademark and “AST” is a registered trademark of AST Bearings LLC.
