Quality Assurance Requirements for Suppliers
The quality of AST Bearings’ goods and services is directly linked to the quality of its suppliers and is of critical importance to AST Bearings and its customers. Our expectations of suppliers and ourselves extend beyond the basic entry criteria that correspond to quality, delivery and cost to encompass service, technical knowledge, continuous improvement and more!
We set high standards that apply to AST Bearings and to our suppliers. Our suppliers are responsible for ensuring the quality of their products — with a goal of zero defects — meeting delivery commitments, and keeping costs competitive.
All suppliers are also expected to deliver high quality service, maintain appropriate inventory, demonstrate technical knowledge and make continuous improvements. We look for suppliers who are flexible, committed to growing the relationship and focused on the end user. In return, we provide the support, information and resources needed to help our suppliers meet these expectations, and to jointly achieve our goal of total customer satisfaction.
Subsequently, AST Bearings has created a supplier quality manual entitled, “Quality Assurance Requirements for Suppliers.” The manual is intended to assist suppliers in their understanding of requirements regarding specific management, communication, and reporting processes. This document is a supplement to and does not replace or alter conditions covered by the purchase agreement.
Download the AST Supplier Quality Manual. <Updated March 22, 2012>